Quick answers to the most common questions about Fortera.
How does the Procurement Agent work?
When your inventory drops below a threshold, Fortera receives a low-stock alert and automatically drafts a purchase order for the relevant part. The draft appears in your Dashboard for review — you can edit the quantity or unit price, then approve or reject. On approval, the PO is submitted to your supplier. Nothing leaves without your sign-off.
Can I connect my real ERP or inventory system?
Not yet. Fortera is currently in MVP phase. You can trigger low-stock alerts manually via the API or import data via CSV. Direct ERP and inventory-system integrations (e.g. Fishbowl, Cin7, SAP Business One) are on the roadmap.
Will POs actually be sent to my suppliers?
Yes. When you approve a draft PO, Fortera sends an email to the supplier contact address you configured. Make sure your supplier records in /settings/suppliers have a valid contact email before approving.
How do I add more parts or suppliers?
You can manage your parts catalog at Settings → Parts and your supplier directory at Settings → Suppliers. Both support adding, editing, and removing entries.
How do I cancel my subscription?
You can cancel at any time from Settings → Billing. Your account remains active until the end of the current billing period. No cancellation fees.
What happens if I reject a PO?
The agent marks the draft as rejected and searches your supplier directory for alternative suppliers that carry the same part. If an alternative is found, a new draft PO is created for your review. If no alternative exists, you'll see a notification prompting you to add a supplier for that part.
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